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About MHI

Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning systems. Delivering engineering excellence for over 130 years, the Mitsubishi Heavy Industries brand is instantly recognisable for quality and technological advancement.

With innovation central to both the organisation and the development of air conditioning systems, Mitsubishi Heavy Industries carries a strong philosophy of engineering products that are designed to improve the lives of those who use them and, at the same time, create a sustainable future for our company and the world we live in.

Mitsubishi Heavy Industries offers a complete range of premium heating and cooling solutions for residential and commercial spaces including split systems, ducted systems, mulit-split systems, bulkhead systems and floor standing systems.

In a short 20 years the company has pushed the boundaries of the HVAC industry, winning multiple awards for their brand and products alike which are covered below.

MHI’s Awards

CHOICE Best Brand – 2018, 2019, 2020


Mitsubishi Heavy Industries is proud to have been recognised by CHOICE®, as Australia’s best brand of air conditioner for the third year in a row – something no other air conditioner brand has done before. The award is based on test reviews of over 200 reverse cycle air conditioners and the results of the annual reliability and satisfaction survey completed by CHOICE® members.

Learn more about the awards HERE

CHOICE Best Brand – 2018, 2019, 2020

As one of the country’s most trusted brands, MHIAA is incredibly proud to have won the 2020 Canstar Blue Most Satisfied Customer Award in the 2020 Air Conditioners category. This is the second year in a row that MHIAA has received this prestigious award, having also taken out the Canstar Blue Most Satisfied Customer Award in 2019. Dedicated to delivering engineering excellence, the Mitsubishi Heavy Industries Brand is fast becoming one of the most awarded brands of air conditioners in Australia.

Learn more about the awards HERE

Canstar Blue’s annual air conditioner review rates air conditioning brands on functionality and features, noise, ease of use, reliability, value for money and overall consumer satisfaction. This aims to help Australians pick the best air conditioner for their needs in preparation for the coming summer. From a survey of over 1,000 participants, MHIAA was the only brand to receive a five-star rating for overall satisfaction to take out the 2020 Award. Along with this MHIAA was also the only brand of air conditioners to receive a five-star rating for five out of the six customer satisfaction ratings which included functionality, reliability, quietness, ease of use and overall satisfaction.

Finder Retail Awards – 2020/21


In March 2021, Mitsubishi Heavy Industries announced that they were rated as the best split system air conditioner brand in Finder 2021 retail awards. You can learn more about the awards HERE.

Finder is considered Australia’s leading consumer comparison site and is dedicated to helping Australians make informed decisions about their purchases.

Consumers rated Mitsubishi Heavy Industries air conditioners in terms of quietness, performance, features and functions and value for money. Mitsubishi Heavy Industries outperformed all other brands and achieved the highest rating for every criteria, achieving a total score of 8.6 and taking out the 2020/21 Retail Award!

Product Review Awards - 2020

As a company dedicated to bringing Australian consumers reliable, high quality and innovative products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that both the Avanti® and Bronte® series of split system air conditioners, have taken out the 2021 ProductReview awards for the Split Systems Air Conditioners category.

You can learn more about the awards HERE


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