Air Conditioning Repair

ACG has been proudly supporting the air conditioning repair needs of Sydney home and business owners for more than 15 years.

With a formidable reputation for quality, service, and customer satisfaction – we are your first choice for all your air conditioning needs. We strive to provide every customer with nothing less than the best, and this extends to customer service, high-quality products, and a high standard of workmanship.

At ACG, our HVAC expert technicians bring with them a wealth of experience, skills, and professional qualifications to provide our customers with outstanding service and peace of mind. We pay close attention to detail and only use high-quality components for air conditioner repairs and servicing.

air con service

24/7 Air Conditioning Repairs

ACG provides a rapid response emergency air conditioner repair service that covers the Sydney Metropolitan area. If you’re experiencing an emergency outside of typical business hours, just give us a call and we’ll dispatch fully qualified HVAC air conditioning specialists to your premises immediately.

Our air conditioner repairers usually complete their service on the first visit, as all ACG engineers have the relevant experience and will diagnose and fix on-site unless additional parts are needed. If more parts are needed, we will quote the solution accordingly to be fixed at a later date.

As we have worked on all major brands of air conditioners, you will receive outstanding air conditioning service and quality workmanship no matter which brand of product or system you own.

air con repairs

Common reasons air conditioning systems fail

The first signs that your air conditioner might be on the way out usually include a diminished heating/cooling ability, odd smells, and leaking water. Here is a breakdown of the signs to watch out for:

Lack of Airflow

Air conditioners that lack airflow may have suffered from a system failure. To test this, put your hand against the vent and see if you can feel airflow. If nothing is coming out, pick up the phone and call us for an immediate diagnosis and repair. Usually, this issue is related to the indoor fan, thermostat, or simple wear and tear. ACG carries an extensive range of parts and can perform on-the-spot emergency repairs.

Excessive Heat & Burning Smells

Ventilation, heat, and humidity all contribute to the efficiency of your air con unit. In Australia, it is not uncommon that extreme temperatures during Summer will cause problems with heating and cooling. Aside from temperature, excessive heat can be caused by a problem with air filters, dirty coils, power problems, the age of ac units, or just the general condition of your system.

We all know that burning smells are a sign of a serious issue, usually related to the wiring or electrical components, which can lead to dangerous conditions. It’s not unheard of for these issues to cause house fires. In this scenario, you should shut down your air conditioning system immediately.

Loud Noises

Odd sounds could indicate your system is about to fail. Two of the most common emergency scenarios include excessive compressor pressure and fan bearing collapse, both of which make your ac system unsafe. If you notice any strange sounds, shut down your AC completely.

Water Leaks

Water leaks may be a sign of part failure of air conditioners. These water leaks can also start to affect the structural integrity and aesthetic appearance of your building. If you notice bubbling paint, pools of water, or damaged walls – these could all be signs your air conditioner is leaking.

It’s always best to call in a professional HVAC technician as soon as you notice these signs. The solution may be simple, but the ACG team will review your site or your home, and we’ll be able to then diagnose and rectify the issues before you experience a complete breakdown.

air conditioning repairs

Air conditioner unit types we repair

As air conditioning specialists, the ACG team has experience installing servicing, maintaining and repairing all types of air con systems. 

For more than 15 years, we’ve been providing Sydney home and business owners with fast and reliable repair services for:

  • Split systems
  • RAC repairs (a window air conditioning unit)
  • Ducted air conditioning
  • Split system air conditioning
  • Commercial air conditioning units

Air conditioning problems we fix

ACG experts can help identify and fix all air conditioning problems.

Many air conditioning issues come about due to a lack of maintenance. Here is some information on the most common issues we fix:

  • Low refrigerant – this can cause issues with your cooling system and heating system
  • Leaks – this includes air, water, and gas leaks
  • Airflow issues – typically caused by problems with fans or motors
  • Ductwork repair and/or reconfiguration
  • Replacement of electrical components

Each type of air conditioner has different servicing requirements, and as an ARC Tick certified company, we can perform services in line with manufacturer guidelines without voiding your warranty.

Your system comes with a 5 year manufacturer’s warranty on all zones, duct and controllers. ACG offers an optional 5 year extended warranty under the provision that the unit is serviced by ACG annually. 

Should we provide more information on this:

Your system comes with a 5 year manufacturer’s warranty on all zones, duct and controllers. ACG offers an optional 5 year extended warranty under the provision that the unit is serviced by ACG annually.

air conditioning issues

Air Conditioning Repair FAQs

First things first, check your warranty. All ACG units come with a 5-year post-installation warranty, with an additional optional 5-year extended warranty.

The cost of a repair will be based on an hourly fee + replacement parts cost. ACG standard service fee includes the first hour of labour and the call-out fee of $230.

If you need a complete replacement, our team will work with you to find the most cost-effective solution and can provide a range of quotes.

Urgent air con system repairs typically fall under a few circumstances: A complete failure of electrical components and power, noticeable water leaks or any other issue that poses a threat to health and safety.

ACG offers 24/7 emergency repair for air conditioners, so call one of our experts to discuss the type of air conditioner service you need.

The need to replace an air conditioner will typically depend on:

  • The age of the unit – repairing old units may not be worth the cost the repair
  • The severity of the problem

Chat with one of our air conditioning technicians to get to discuss our air conditioning services for maintenance and repair, and we’ll find the best solution for you.


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